1. Personal data we may collect about you
2. How long we keep your personal data
We will normally keep your personal data for as long as you remain a customer of ours and thereafter for a period of seven years. If, after this point, we have not exchanged any communications, we will delete your data in accordance with our retention policy.
Personal data on our systems are only accessible by appropriately trained staff who need to access your personal data as part of their job. All access is tracked through individual login credentials and audit trails. We only use third party service providers where we are satisfied that the security they provide for your personal data is at least as protective as the security we use ourselves.
4. Links to other websitesPlease note, this website contains links to other websites that are not controlled by us. These links are provided for your convenience. We are only responsible for our privacy practices and our security. We recommend you check the privacy policies for any other websites that you visit.
As a company that operates in the European Union, we understand and take seriously our responsibilities under GDPR. We understand that we must ask for your permission to contact you with marketing information. For more details about how we do this please see the Marketing section above. We also understand that we must inform you about the ways in which we use your data and the lawful basis for processing it. As a company, we use the GDPR lawful basis for processing of “Contract” to process your personal data. In section 1 we have laid out the data we may hold on you, to help you understand how we use this data these are some examples of how we use your data: Your name and email address: – May be used to greeting you in the app, or to contact you regarding our services if there was an important update required. Your address: – We may store, or use a 3rd party to store, your address information details We also use your data if you contact us with a support query to help you with your request. We may store a recording of our calls for training or coaching purposes. Where we may use a 3rd party provider to store data on our behalf we take utmost care to ensure they adhere to the same regulations we do.
9. Contact us
Contact Real Money Transfer data protection manager at firstname.lastname@example.org General contact email: email@example.com Corporate Address: 26 High Street, NW10 4LX, Harlesden, London Phone: 020 3745 5471
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